Refund policy

7-day return window

You may request a return within 7 days after the order is delivered.

How to request a return

Email hzxymqkj023@163.com with your order number and the reason for the return. For damaged, defective, or incorrect items, please include clear photos when possible. Wait for return instructions and the designated return address before sending any item back.

Return shipping

For returns that are not related to a product quality issue, the customer is responsible for return shipping costs.

Damaged, defective, or incorrect items

Please contact us promptly after delivery so we can review the issue and provide the appropriate resolution.

Refunds

After the returned item is received and reviewed, we will notify you of the outcome. If the refund is approved, it will be issued to the original payment method. Your bank or card provider may need additional time to post the refund.